WHAT IS THE RETURN POLICY?
Nightmare Before Christmas Shop unfortunately does not accept refund requests for digital portraits, because of the nature of the product. We do however offer product revisions if in case a customer is unsatisfied with their illustration.
If merchandise products are received damaged or broken the Company will organise for a replacement product to be send to you under an accelerated shipping arrangement. We only request that you share an image of the damaged product so we can share it with out service provider.